For HVAC, plumbing & home service shops
CallCatch picks up when you can't. It answers in your company's name, gets the address and the problem, and books the job on your calendar. Callers who hang up get a text within seconds.
$0 today · billed on day 15 · cancel anytime before
Or have us set it up for you in 10 minutes →Calls
14
Missed → texted
5
Booked
6
Saved
$2,400
| 2:14 PM | Mike Johnson | AC not cooling | booked | Thu 8:00 AM |
| 1:52 PM | (512) 555-0177 | Missed call | texted | Replied: furnace tune-up |
| 11:30 AM | Sarah Lee | Furnace noise | booked | Fri 10:00 AM |
| 9:08 AM | Tom Becker | AC leaking water | new | Callback requested |
| 7:41 AM | (512) 555-0123 | Missed call | texted | Text-back sent in 4s |
The CallCatch dashboard with sample data for an Austin HVAC company.
Set up for
Runs on Twilio · Payments via Stripe
01 · The leak
You're on a roof, in a crawlspace, or driving between jobs. The caller gets voicemail, hangs up, and calls the next shop on Google. They don't leave a message. They don't call back.
02 · How it works
What happens when a homeowner calls and you're elbow-deep in a condenser.
After 4 rings, the call forwards to CallCatch. Your caller hears your company name, not a voicemail beep.
Name, what's wrong, the address. If they say “no heat” or “water everywhere”, it flags the job as urgent.
It offers your next two openings and locks one in. The homeowner gets a confirmation text.
“BOOKED: Mike Johnson, AC not cooling, 1200 Congress Ave, Thu 8 AM.” You finish the job you're on.
“Sorry we missed you. What can we help with?” Most people answer a text even when they won't call back.
03 · What you get
Anyone who hangs up gets a text from your business number within seconds. Their reply lands in your lead inbox and on your phone. It's in both plans.
SMS · (512) 555-0177 · 1:52 PM
Hi, this is Lone Star Heating & Air. Sorry we missed your call. What can we help with? Reply here and we'll get you scheduled.
Furnace is making a banging noise. Can someone come Friday?
It knows your hours, service area and the FAQs you give it. It won't quote prices it doesn't know and won't make promises. It gets the job on the calendar and gets you the details.
Call transcript · 1 min 29 s
AI Thanks for calling Lone Star Heating & Air. May I have your name?
Caller Mike Johnson. My AC stopped cooling, it's 98 in here.
AI Got it, Mike. I'll mark that urgent. What's the service address?
Caller 1200 Congress Ave.
AI I have Thursday 8 AM or 10 AM. Which works?
Caller Eight.
AI You're booked for Thursday at 8. You'll get a text confirmation.
Pro sends polite follow-ups on day 2, 5, 10 and 15 with your Stripe pay link, and stops the moment they pay or reply.
Email · Follow-up 2 of 4
Following up: $6,800.00
Hi Linda, following up on the quote for your new 3-ton AC system ($6,800.00). We have openings this week if you'd like to go ahead.
Approve / pay deposit →
04 · Do the math
Walking out the door, every month
$3,118
Pro is $99 a month. If it books one job you'd have missed, it has paid for itself 4× over.
05 · Pricing
14 days free with your card on file, or pick a 7-day trial. You pay $0 today, and we bill on the day after your trial ends.
Code FIRST1: first month $1 on monthly plans.
Founding members · first 20 shops
Starter at $39/month, locked for life.
The price never goes up for as long as you stay.
$49 / month
or $490/yr, 2 months free
Stop losing the callers who hang up.
$99 / month
or $990/yr, 2 months free
A front desk that books jobs around the clock.
Done-for-you setup in 10 minutes. We forward your number, load your FAQs and test it with you. Free on every plan.
Book a setup callIllustrative examples, not customer testimonials
“I'm on a roof half the day. Now every missed call gets a text, and about half of them book themselves before I'm down the ladder.”
“After-hours “no heat” calls used to hit voicemail. Now they're booked for 7 AM and I see them at breakfast.”
“The invoice reminders alone covered Pro in the first week.”
06 · Questions
No. Keep the number on your truck. Set your phone to forward unanswered calls to your CallCatch line, which takes about two minutes.
Yes. It says it's a virtual assistant up front. It's polite, quick and sticks to booking. Anything odd gets sent to you.
We only text people who just called you, and every first message includes STOP to opt out. We register your number with the US carriers (A2P 10DLC) during setup.
You set the hours and slot length. Every booking hits your phone instantly, so you can move it with one text to the customer.
Yes. You pay $0 today and your first charge is the day after the trial ends (day 15, or day 8 on the 7-day trial). Cancel from the dashboard before then and you won't be charged.
The first 20 shops get Starter at $39/month for as long as they stay subscribed. The price never goes up.
$0 today. Billed on day 15.